To find your ISRC or UPC on ORB Entertainment, sign in to your artist portal, open Releases, and open the correct release. In its release details or Preview Release, look for Distribution Codes → UPC / Barcode for the release barcode. Look beside each song in the track list for ISRC. A single, EP or album has a release barcode; each individual recording has its own ISRC.

This guide applies to ORB Entertainment's music distribution platform at orbdistro.com, also referred to as ORB Distro or ORB Distribution. You must sign in to the account that owns the release to view its private release details.

How do I find my UPC code on ORB Entertainment?

1. Sign in to ORB and open your artist portal.
2. Open Releases and select the single, EP or album you want to check.
3. Open the release details. If you are in the release editor, choose Preview Release.
4. Find Distribution Codes, then UPC / Barcode.
5. Select and copy the full displayed code. Keep any leading zeros; do not convert it to a number in a spreadsheet.

The Catalog Number may appear in the same section, but it is not your UPC. A Spotify link, ORB release link or release reference is not a UPC either.

How do I find my ISRC code on ORB Distro?

1. Open the correct release from Releases in your ORB artist portal.
2. In the release details or Preview Release, scroll to the track list.
3. Find the specific recording and look for ISRC beside its title or track details.
4. Copy that track's complete code. Repeat for each recording if you need all ISRCs for an EP or album.

The editor also has Manage Tracks. For an editable draft, its Existing ISRC field is for a code already assigned to that exact recording, not a tool that searches for a missing code. Save a valid existing code before submitting.

For a single, the song has an ISRC and the release has a separate UPC / Barcode. Do not use one in place of the other.

How do I get an ISRC or UPC for a new ORB release?

You do not need to buy a code separately to submit a new recording through ORB. If the recording has no existing ISRC, leave the existing-code field empty so a new code can be assigned during distribution. For a new release without a barcode, leave I have a UPC code switched off.

Automatically assigned codes appear once assigned and available after approval for distribution. Creating a draft or submitting for review does not mean the codes will already be visible. A release can have assigned codes before every store makes it live.

If a recording or release already has codes, use the original identifiers where appropriate rather than requesting new ones just because you changed distributors.

Why can I not see my ISRC or UPC yet?

Check these points before assuming a code is missing:

• Correct account and release: confirm you opened the account that owns the release and the right single, EP or album.
• Release status: drafts and releases still under review may not show distribution codes. Check again after approval and the release details have refreshed.
• Correct location: the UPC / Barcode identifies the release; ISRCs appear beside individual tracks. The Catalog Number is a different reference.
• Existing-code fields: a blank input in an editable draft does not prove that a new code has already been assigned.

If an approved or live release still has no displayed code, use Support in your portal. Include the release title, artist name, the affected track title, and the ORB release reference or store link if available. Ask the team to check the saved distribution identifiers. Never send your password or sign-in code.

How can I check whether my ISRC or UPC looks correct?

Compare the code copied from the release with the identifier in your original distributor's records, if you transferred the recording. An ISRC has 12 letters and digits when written without display separators. A UPC normally contains 12 digits; a release barcode may instead be a 13-digit EAN.

Preserve the exact characters and leading zeros. Check that you copied the identifier for the correct track version or release, not an adjacent song, catalog number, URL or internal release reference.

A valid-looking format is not proof of ownership, successful store delivery or a match in every store. If two sources disagree, ask ORB Support to verify the release and recording before changing anything.

Should I keep my original ISRC and UPC when moving music to ORB?

For the same unchanged recording, keep its original ISRC. Keep the original release UPC/EAN when transferring the same release where supported. In the editor, enter the release barcode under Release Information → I have a UPC code, and save each recording's existing ISRC under Manage Tracks.

A different recording, remix or materially different version may need a different ISRC; do not reuse a code simply because the song title is the same. Keeping original identifiers helps stores match a transferred recording, but it does not guarantee that streams, playlists or links will carry over.

Read the catalog transfer guide before taking down an old delivery.

What is the difference between an ISRC, a UPC and a catalog number?

| Identifier | What it identifies | Where to look on ORB |

| --- | --- | --- |

| ISRC | One specific sound recording | Beside that recording in the release track list |

| UPC / EAN barcode | The single, EP or album as a release | Distribution Codes → UPC / Barcode |

| Catalog Number | A separate catalog reference | Distribution Codes → Catalog Number, when available |

For more background, read what an ISRC is, what a UPC is, or how to create and submit a release.

Quick answer: ORB artist portal → Releases → open your release → Preview Release / release details → Distribution Codes for UPC / Barcode, and the track list for each ISRC.